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MB-910 Exam Fees & MB-910 Premium Files

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Microsoft MB-910 Certification Exam is designed to test the skills and knowledge of professionals who work with Microsoft Dynamics 365 Fundamentals (CRM). MB-910 exam is intended for individuals who have a good understanding of customer relationship management (CRM) concepts and are familiar with Microsoft Dynamics 365. Microsoft Dynamics 365 Fundamentals (CRM) certification exam is an excellent way to validate your skills and expertise in the field and demonstrate your commitment to ongoing professional development.

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Microsoft Dynamics 365 Fundamentals (CRM) Sample Questions (Q97-Q102):

NEW QUESTION # 97
A company that services air-conditioning equipment is implementing Dynamics 365 Field Service.
You need to recommend the features that the company should implement to meet business requirements. Which features should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Reference:
https://docs.microsoft.com/en-us/dynamics365/field-service/schedule-work-order
https://docs.microsoft.com/en-us/dynamics365/field-service/mobile-power-app-system-offline
https://docs.microsoft.com/en-us/dynamics365/field-service/connected-field-service

NEW QUESTION # 98
A company uses agent productivity tools in Dynamics 365 Customer Sen/ice to assist users with their work. The company does not plan to use knowledge management. Users require a solution that provides the following implementations:
* Reduce the number of user actions to send an email to a customer outside of a conversation.
* Provide step-by-step instructions to ensure accurate legal disclaimers are always given when users speak to customers.
You need to recommend a solution.
Which tool should you recommend? To answer, move the appropriate tool to the correct requirement. You may use each tool once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

NEW QUESTION # 99
A company plans to synchronize LinkedIn Campaign Manager with Dynamics 365 Marketing to determine who is looking at their LinkedIn advertisements.
What happens during synchronization? To answer, select the appropriate option in the answer area.

Answer:

Explanation:

Reference:
https://docs.microsoft.com/en-gb/dynamics365/marketing/linkedin-lead-gen-integration

NEW QUESTION # 100
You work for a job placement agency that uses Dynamics 365 Project Operations.
A client needs an expert plumber to handle an emergency situation at their office. You need to identify an expert plumber for the client.
What are two possible ways to achieve this goal? Each correct answer presents a complete solution. NOTE:
Each correct selection is worth one point.

A. Open the Resource Manager Dashboard and filter Role Utilization by the term expert plumber.
B. Open the client's project Gantt chart and filter by the term expert plumber.
C. Open the Schedule board and filter by the term expert plumber.
D. Open the Resource Utilization board and filter by the term expert plumber.

Answer: C,D

NEW QUESTION # 101
A company uses Dynamics 365 Sales. The company creates sales proposals as PDF documents.
The company wants multiple users to access the latest version of a sales proposal in Dynamics 365 Sales.
Users must be able to attach notes to the proposal.
You need to recommend an app for the company. Which app should you recommend?

A. Microsoft Teams
B. Microsoft Excel
C. Dynamics 365 Sales Insights
D. Microsoft Outlook

Answer: A

NEW QUESTION # 102
......

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