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Oracle Utilities Customer to Meter and Customer Cloud Service 2025 Implementation Professional Sample Questions (Q49-Q54):

NEW QUESTION # 49
Bill segment calculation lines are the source of some details that can be printed on a customer's bill. These lines are a snapshot of how the system calculated the bill segment amount. What can cause multiple bill segment calculation lines to be produced for a rate calculation rule for a bill segment calculation header?

A. Change of proratable rate version calculation group for rate schedule during a billing period
B. Change of proratable rate schedule during a billing period
C. Change of proratable rate version calculation group for rate schedule and proratable bill factor value in rate version calculation group during a billing period
D. Nothing - there can be only one bill segment calculation line
E. Change in proratable bill factor value in rate version calculation group for rate schedule during a billing period

Answer: C

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
In Oracle Utilities Customer to Meter,bill segment calculation linesdetail how a bill segment's amount is calculated based on the rate calculation rules. Multiple calculation lines can be generated when there are changes in the rate structure during a billing period that affect proration. The Oracle Utilities Customer to Meter Configuration Guide specifies thata change in the proratable rate version calculation group for a rate schedule and a proratable bill factor value in the rate version calculation group during a billing period(Option D) can cause multiple bill segment calculation lines. This occurs because the system must prorate the charges for different periods within the billing cycle, creating separate lines for each applicable rate or bill factor.
The other options are incorrect:
Option A: A change in the rate schedule itself is not typically proratable within a single billing period; it would result in a new bill segment, not multiple calculation lines.
Option B: Multiple calculation lines can be produced, so this is incorrect.
Option C: A change in the bill factor value alone may not necessitate multiple lines unless combined with a rate version change.
Option E: A change in the rate version calculation group alone is insufficient without the additional impact of a proratable bill factor change.
Thus, the correct answer isD, as it accurately describes the conditions leading to multiple calculation lines.
Reference:
Oracle Utilities Customer to Meter Configuration Guide, Section: Rate Calculation and Bill Segment Calculation Lines Oracle Utilities Customer to Meter Implementation Guide, Chapter: Rate Configuration

NEW QUESTION # 50
An adjustment is based on an Adjustment Type. Which three statements are correct regarding Adjustment Types?

A. They control how adjustments appear on a customer's bills.
B. They control the valid Service Agreement (SA) Types that adjustments can be linked to.
C. They can default an Adjustment Amount to adjustments.
D. They control the valid Adjustment Profiles that adjustment types can belong to.
E. They control whether a rate is to be called to calculate an adjustment amount.

Answer: A,C,E

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
In Oracle Utilities Customer to Meter, anAdjustment Typedefines the characteristics and rules for creating adjustments, which are financial transactions that modify a service agreement's balance. The Oracle Utilities Customer to Meter Billing Guide provides detailed insights into Adjustment Types:
Statement A: They control how adjustments appear on a customer's bills.This is correct.
Adjustment Types specify how adjustments are presented on bills, including descriptions, formatting, and whether they are shown as separate line items or aggregated.
Statement C: They can default an Adjustment Amount to adjustments.This is correct. Adjustment Types can be configured to default a specific amount (e.g., a fixed $50 credit), simplifying the creation of standard adjustments.
Statement D: They control whether a rate is to be called to calculate an adjustment amount.This is correct. Adjustment Types can define whether a rate schedule is used to calculate the adjustment amount (e.g., for usage-based adjustments) or if a fixed or manual amount is applied.
The Oracle Utilities Customer to Meter Configuration Guide elaborates that Adjustment Types are highly configurable, allowing utilities to tailor adjustments to specific business needs, such as promotional credits, error corrections, or regulatory fees. These settingsensure that adjustments are processed consistently and integrated with billing and financial systems.
The other statements are incorrect:
Statement B: They control the valid Adjustment Profiles that adjustment types can belong to.This is incorrect, as Adjustment Profiles are not a standard concept in the system; approval profiles may exist, but they are not controlled by Adjustment Types.
Statement E: They control the valid Service Agreement (SA) Types that adjustments can be linked to.This is incorrect, as SA Types are associated with adjustments indirectly through account or service agreement configurations, not directly via Adjustment Types.
Practical Example:A utility creates an Adjustment Type for a "New Customer Credit" with a default amount of $25 (Statement C), configured to appear as a distinct line item on the bill (Statement A). The Adjustment Type also specifies that no rate calculation is needed (Statement D), as the amount is fixed. When applied to a service agreement, the adjustment reduces the balance by $25 and is clearly displayed on the customer's bill.
The Oracle Utilities Customer to Meter User Guide highlights that Adjustment Types streamline financial corrections and promotions, ensuring transparency and accuracy in customer billing.
Reference:
Oracle Utilities Customer to Meter Billing Guide, Section: Adjustment Types and Configuration Oracle Utilities Customer to Meter Configuration Guide, Section: Adjustment Processing Oracle Utilities Customer to Meter User Guide, Section: Managing Adjustments

NEW QUESTION # 51
There are various searching capabilities that a business user can use to locate customer and device-related information. What can be used to find devices, measuring components, service points, or usage subscriptions using a variety of search criteria?

A. Unified Search
B. Customer 360 Search
C. 360 Search
D. Control Central Search

Answer: D

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
In Oracle Utilities Customer to Meter, theControl Central Searchis the primary tool used by business users to locate devices, measuring components, service points, or usage subscriptions using a variety of search criteria. The Oracle Utilities Customer to Meter User Guide describes Control Central as a centralized dashboard that provides comprehensive search capabilities, allowing users to find customer and device-related information by entering criteria such as account numbers, device IDs, service point addresses, or usage subscription details.
Control Central Search is designed to streamline access to critical data, presenting results in a unified view that includes customer accounts, associated service points, devices, and usage subscriptions. For example, a user can search for a specific meter by its serial number and view its associated service point, measuring components, and billing history within the Control Central interface.
The other options are incorrect for the following reasons:
Option A: Unified Searchis not a specific feature in Oracle Utilities Customer to Meter; it may be confused with general search functionalities in other systems.
Option B: Customer 360 Searchis not a defined term in the system, though it resembles the concept of a 360-degree customer view provided by Control Central.
Option D: 360 Searchis also not a recognized feature; it may be a misnomer for Control Central's comprehensive search capabilities.
The Oracle Utilities Customer to Meter Implementation Guide emphasizes that Control Central Search is a key feature for customer service representatives, enabling them to quickly resolve inquiries by accessing all relevant data in one place. For instance, if a customer calls about a billing issue, the representative can use Control Central Search to locate the customer's account, review the associated service point, and check the meter's measurement data.
Reference:
Oracle Utilities Customer to Meter User Guide, Section: Control Central Search Oracle Utilities Customer to Meter Implementation Guide, Chapter: Searching and Viewing Data

NEW QUESTION # 52
An implementation is starting an Advanced Meter Infrastructure (AMI) roll-out initiative and they plan to replace their legacy scalar TOU meters with smart meters. They wantto continue to bill for the same TOU periods and they do not want to change the rate being used. Which three actions should an implementation take to support this requirement?

A. Set up the new usage calculation group to be identified dynamically by plug-in logic configured on the usage subscription's type if not configured already.
B. Set up the new or existing usage calculation group to be identified dynamically by plug-in logic configured on the usage subscription if not configured already.
C. Add the new usage calculation group to the Customer Rate Schedule extendable lookup for the rate.
D. Add the TOU mapping usage rule to the Customer Rate Schedule extendable lookup for the rate.
E. Add a TOU mapping usage calculation rule to the existing usage calculation group.
F. Add a new usage calculation group with a TOU mapping usage calculation rule.

Answer: B,E,F

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
In Oracle Utilities Customer to Meter, transitioning from legacy scalar Time-of-Use (TOU) meters to smart meters in an Advanced Meter Infrastructure (AMI) roll-out requires careful configuration to maintain existing TOU billing periods and rates. The Oracle Utilities Customer to Meter Configuration Guide outlines the steps to support this requirement, focusing on usage calculation groups and TOU mapping rules. The correct actions are:
Option A: Add a new usage calculation group with a TOU mapping usage calculation rule.This is correct, as a new usage calculation group may be needed to handle the data from smart meters, which often provide interval data rather than scalar readings. The TOU mapping usage calculation rule ensures that the smart meter data is mapped to the existing TOU periods (e.g., peak, off-peak) for billing consistency.
Option C: Set up the new or existing usage calculation group to be identified dynamically by plug- in logic configured on the usage subscription if not configured already.This is correct, as dynamic identification of the usage calculation group via plug-in logic on the usage subscription allows the system to select the appropriate group based on the meter type (e.g., smart meter vs. legacy). This ensures flexibility and compatibility with the new AMI infrastructure.
Option E: Add a TOU mapping usage calculation rule to the existing usage calculation group.This is also correct, as an alternative to creating a new group, the existing usage calculation group can be updated with a TOU mapping rule to process smart meter data while maintaining the same TOU periods, avoiding the need for extensive reconfiguration.
The Oracle Utilities Customer to Meter Implementation Guide explains that TOU mapping rules are critical for aligning meter data with billing periods, especially during AMI transitions. Smart meters typically provide granular interval data, which must be aggregated and mapped to TOU periods using these rules to match the legacy billing structure.
The other options are incorrect:
Option B: Add the TOU mapping usage rule to the Customer Rate Schedule extendable lookup for the rate.This is incorrect, as TOU mapping rules are part of usage calculation groups, not rate schedules, which focus on billing calculations.
Option D: Set up the new usage calculation group to be identified dynamically by plug-in logic configured on the usage subscription's type if not configured already.This is incorrect, as plug-in logic for dynamic group identification is typically configured on the usage subscription, not the subscription type.
Option F: Add the new usage calculation group to the Customer Rate Schedule extendable lookup for the rate.This is incorrect, as usage calculation groups are linked to usage subscriptions, not rate schedules.
Practical Example:A utility replacing scalar TOU meters with smart meters wants to maintain peak (7 AM-7 PM) and off-peak (7 PM-7 AM) billing periods. They create a new usage calculation group with a TOU mapping rule to aggregate smart meter interval data into these periods (Option A). Alternatively, they update the existing group with a TOU mapping rule (Option E). Plug-in logic on the usage subscription dynamically selects the appropriate group based on whether the meter is smart or legacy (Option C). This ensures billing continuity without changing the rate.
The Oracle Utilities Customer to Meter User Guide highlights that these configurations enable seamless AMI transitions, allowing utilities to leverage smart meter capabilities while preserving existing billing structures.
Reference:
Oracle Utilities Customer to Meter Configuration Guide, Section: Usage Calculation Groups and TOU Mapping Oracle Utilities Customer to Meter Implementation Guide, Chapter: AMI Implementation and Rate Configuration Oracle Utilities Customer to Meter User Guide, Section: Managing Usage Calculations

NEW QUESTION # 53
Measuring components are single points for which data will be received and stored in the system. Measuring components are either subtractive or consumptive. Which statement is correct?

A. A subtractive measuring component's usage is equal to the current reading minus the previous reading.
A consumptive measuring component's usage is equal to its current measurement.
B. Subtractive measuring components are associated with deductive meters, whereas consumptive measuring components are not.
C. Subtractive measuring components are used to measure demand, whereas consumptive measuring components are used to measure how much was consumed since the previous reading.
D. Subtractive measuring components are associated only with water service, whereas consumptive measuring components are for gas and electric services.

Answer: A

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
In Oracle Utilities Customer to Meter,measuring componentsare defined as points that capture and store measurement data, such as meter readings. Measuring components are categorized as eithersubtractiveor consumptive, based on how usage is calculated. The Oracle Utilities Customer to Meter documentation clarifies that:
Asubtractive measuring componentcalculates usage by subtracting the previous reading from the current reading. This is typical for meters that accumulate readings over time, such as water or electric meters.
Aconsumptive measuring componentcalculates usage based on the current measurement alone, without reference to a previous reading. This is common for devices that measure instantaneous or direct consumption, such as certain gas meters.
Option A accurately describes these definitions, making it the correct answer. The other options are incorrect:
Option Bis incorrect because subtractive and consumptive measuring components are not restricted to specific service types (e.g., water, gas, or electric). Both types can apply across various services depending on the meter configuration.
Option Cis incorrect because subtractive components measure consumption (not demand), and consumptive components do not necessarily measure consumption since the previous reading but rather the current measurement.
Option Dis incorrect because the term "deductive meters" is not used in Oracle Utilities documentation, and the distinction between subtractive and consumptive components is based on calculation logic, not meter types.
Reference:
Oracle Utilities Customer to Meter Configuration Guide, Section: Measuring Components Oracle Utilities Customer to Meter Implementation Guide, Chapter: Device and Measurement Configuration

NEW QUESTION # 54
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